FAQ
Frequently Asked Questions
Everything we get asked most, in one place.
Where is Powerhouse Roasters coffee actually roasted?
Right on our family farm in Torrington, Wyoming. We roast in small batches ourselves — nothing is outsourced.
How fresh is the coffee I'm buying?
We roast in small batches with careful attention to every batch, rather than roasting large runs that sit around waiting to sell. That's the whole point of staying small.
Can I get my coffee ground instead of whole bean?
Yes — every coffee on the site lets you choose Whole Bean or Ground right on the product page before you add it to your cart.
Do you offer decaf?
Yes — Stillwater Decaf. Full coffee character, no caffeine.
What's Subscribe & Save?
Pick any coffee, choose a delivery frequency — every 2 weeks, monthly, or every 6 weeks — and pay $16 per delivery instead of $19. Cancel anytime, right from the product page where you set it up.
Where do you ship?
The contiguous United States — all 48 states. We don't currently ship to Alaska, Hawaii, or internationally. Full details are on our Shipping & Returns page.
How fast will my order ship?
We guarantee every order ships within 4 business days of purchase — most ship within 2. We roast to order in small batches, so we'd rather take the extra day than rush a batch out.
What if I don't like what I ordered?
Full refund, no questions asked, within 30 days of delivery — just reach out to us. No need to send the bag back. See Shipping & Returns for details.
Do you sell wholesale to cafés, offices, or shops?
Yes — we work directly with cafés, offices, and retail partners across Wyoming and beyond. Visit our Wholesale page or reach out directly to get started.
How do I get in touch?
Email info@powerhouseroasters.com or call (307) 401-2441. We respond personally, usually within 24 hours.